When the printer driver on PC are showing offline, and ping the ip address machine are unreachable, it is necessary to check the lan cable that connected to machine is it loose already as it can cause the issue that all the user are unable to print. Kindly refer below link for each specific machine model on how to check status lan port.
For Bizhub C360i/C300i/C250i
Click on the link below to check on how to locate the lan port on the machine and check the status of the lan cable is it been loose on the following under [Side/rear] – [Network Connector].
For Bizhub C650i/C550i/C450i
Click on the link below to check on how to locate the lan port on the machine and check the status of the lan cable is it been loose on the following under [Side/rear] – [Network Connector].
For Bizhub C554e/C454e/C364e/C284e/C224e
Click on the link below to check on how to locate the lan port on the machine and check the status of the lan cable is it been loose on the following under [Ethernet Port].
For Bizhub C287/C227
Click on the link below to check on how to locate the lan port on the machine and check the status of the lan cable is it been loose on the following under [Ethernet Port].
For Bizhub C658/C558/C458/C368/C308/C258
Click on the link below to check on how to locate the lan port on the machine and check the status of the lan cable is it been loose on the following under [Ethernet Port].
For Bizhub C759/C659
Click on the link below to check on how to locate the lan port on the machine and check the status of the lan cable is it been loose on the following under [Ethernet Port].